Financial Information



No Show Fee

Due to high patient demand and the limited availability of appointments, SHS charges a $20 no-show fee if you miss your appointment. You must cancel your appointment in advance to avoid the no-show fee charge.

The no-show fee charge will appear on your account the day after your missed appointment.  Please pay this charge at the Bursar’s Office as no cash payments can be accepted at Student Health Services.

How to cancel your appointment (to avoid a No Show Fee)

  • Cancel your appointment online via myHealth.
  • Call SHS at 415-338-1251.  When SHS is closed, after dialing, press 2.
  • Please leave a message stating your First Name, Last Name, Student ID number, and the date and time of the appointment you wish to cancel.
  • Your message will be date and time stamped.


No Show Fee Petition Process

No shows for appointments will result in an automatic $20.00 charge to your Bursar’s account.  If you feel you received this fee in error and would like to petition for a fee waiver, please note that petitions will only be approved for significant bona-fide reasons.

To submit your petition, please email the SHS Business Office with the following information:

  • First Name, Last Name and Student ID#
  • Date of missed appointment and Explanation for Fee Waiver request
  • Send email to  
  • Subject line:  No Show Fee Petition
  • You must use your SF State email address.

You have up to one month after your missed appointment to submit your “No Show Fee Waiver Request.”  Please be advised that it may take 5 working days after receipt to process your petition.  The reply will be sent to your SF State email address.

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Student Charges

Students enrolled in the following SF State programs do not pay a Student Health Fee:

  • College of Extended Learning
  • Workshop Institute
  • ALI
  • Thesis (one semester past 899 class only)
  • Employee Fee Waiver students

must pay $60 per general medical visit and plus any additional charges for immunizations, laboratory tests, medications, etc

Cost of Services

All costs and charges are subject to change without notice.


Basic Office Visit Charges
Type of Student Charge
Currently Enrolled Students No charge for medical visit (Enrolled students are covered by the Student Health Fee)
Continuing students may use SHS for 1 semester after last enrollment No charge for medical visit
Graduated students may ONLY use SHS for completion of course of treatment
[Graduating students may not be seen for NEW medical problems at the end of graduating semester]
$60 per medical visit
College of Extended Learning (CEL), Workshop Institute, American Language Institute (ALI), Thesis (one semester past 699 class only), and Fee Waiver students $60 per medical visit


Special Office Visit Charges (effective 9/9/2009)
Visit type Charge
Athletic Trainer Initial Visit $10
Athletic Trainer Follow-up Visit $5


On-site Laboratory Tests
Lab Type Charge
All laboratory work performed at SHS as part of basic care, such as urinalysis, urine pregnancy test (UCG), rapid strep, monospot test, and occult (stool) blood test No charge


Off-site Laboratory Tests (does not include lab processing fee)
Lab Type Cost
Chlamydia $0 per test
Comprehensive Metabolic Panel $5
Gonorrhea $0 per test
Hepatitis B Core Antibody only $8
Hepatitis B Surface Antibody $5
Hepatitis B Surface Antigen $6
Herpes Simplex I Blood Test $3
Herpes Simplex II Blood Test $3
Herpes Simplex Culture $10
HIV Testing Blood Test $0
Lipid Panel $8
Liver (Hepatic) Function $4
Measles Titer $3
Mumps (IgG) Titer $9
Pap Smear (SurePath) $22
Rubella Titer $3
TB Gold - Quantiferon $30
Thyroid Stimulating Hormone (TSH) $6
Chickenpox (Varicella) Titer $4

Lab processing fee: $10

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Vaccination Charges
Vaccine Type Cost
Hepatitis A $65 per dose
Hepatitis B $69 per dose
HPV - Gardasil $273 per dose
Influenza (flu) - Seasonal Inactivated $0 (2020-2021)
MMR (Measles, Mumps, and Rubella) $108 per dose
TB Test $30
Tetanus-diphtheria $30
Tetanus-diphtheria Pertussis (Tdap) $30
Varicella (Chicken Pox) $184 per dose

Miscellaneous Charges
Item Cost
Cane, aluminum adjustable $14
Crutches $20
Health (Medical) Records - Personal Use No charge
Health (Medical) Records - Insurance Subpoena $15

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Registration Hold

For students who have a hold on their registration and cannot register for classes:


How to Clear Your Registration Hold

California State University (CSU)-Sponsored Insurance Policy

After you purchase the CSU-sponsored policy, Wells Fargo Student Insurance Division will automatically notify the SF State Registrar’s Office to release your insurance hold with each purchase. Online purchases will generate a notice immediately. During peak or busiest periods, it may take the Registrar up to one working week to release your registration hold.


Lead Time to Clear Insurance Hold

Make sure the Registrar can clear your hold in time for your priority registration date.


When buying the CSU-sponsored policy with Wells Fargo Student Insurance Division, make your purchase at least 5 business days before your payment deadline for online purchases, or 15 business days if sending the payment by mail.


Registrar Contact Information

Registrar's Office

Student Services Building 101

1600 Holloway Avenue

San Francisco, CA 94132

Phone: (415) 338-2350

Fax: (415) 338-0588

Login to MySFSU to see if your registration hold has cleared.



Billing Inquiries

For billing inquiries, please contact the SHS Business Office