Due to high patient demand and the limited availability of appointments, SHS charges a $20 no-show fee if you miss your appointment. You must cancel your appointment in advance to avoid the no-show fee charge.
The no-show fee charge will appear on your account the day after your missed appointment. Please pay this charge at the Bursar’s Office as no cash payments can be accepted at Student Health Services.
How to cancel your appointment (to avoid a No Show Fee)
- Cancel your appointment online via myHealth.
- Call SHS at 415-338-1251. When SHS is closed, after dialing, press 2.
- Please leave a message stating your First Name, Last Name, Student ID number, and the date and time of the appointment you wish to cancel.
- Your message will be date and time stamped.
No Show Fee Petition Process
No shows for appointments will result in an automatic $20.00 charge to your Bursar’s account. If you feel you received this fee in error and would like to petition for a fee waiver, please note that petitions will only be approved for significant bona-fide reasons.
To submit your petition, please email the SHS Business Office with the following information:
- First Name, Last Name and Student ID#
- Date of missed appointment and Explanation for Fee Waiver request
- Send email to firstname.lastname@example.org.
- Subject line: No Show Fee Petition
- You must use your SF State email address.
You have up to one month after your missed appointment to submit your “No Show Fee Waiver Request.” Please be advised that it may take 5 working days after receipt to process your petition. The reply will be sent to your SF State email address.
Students enrolled in the following SF State programs do not pay a Student Health Fee:
- College of Extended Learning
- Workshop Institute
- Thesis (one semester past 899 class only)
- Employee Fee Waiver students
must pay $60 per general medical visit and plus any additional charges for immunizations, laboratory tests, medications, etc
All costs and charges are subject to change without notice.
- Basic Office Visit Charges
- Special Visit Charges
- On-site Laboratory Tests
- Off-site Laboratory Tests
- Vaccination Charges
- Miscellaneous Charges
|Type of Student||Charge|
|Currently Enrolled Students||No charge for medical visit (Enrolled students are covered by the Student Health Fee)|
|Continuing students may use SHS for 1 semester after last enrollment||No charge for medical visit|
Graduated students may ONLY use SHS for completion of course of treatment
[Graduating students may not be seen for NEW medical problems at the end of graduating semester]
|$60 per medical visit|
|College of Extended Learning (CEL), Workshop Institute, American Language Institute (ALI), Thesis (one semester past 699 class only), and Fee Waiver students||$60 per medical visit|
|Athletic Trainer Initial Visit||$10|
|Athletic Trainer Follow-up Visit||$5|
|All laboratory work performed at SHS as part of basic care, such as urinalysis, urine pregnancy test (UCG), rapid strep, monospot test, and occult (stool) blood test||No charge|
|Chlamydia||$0 per test|
|Comprehensive Metabolic Panel||$5|
|Gonorrhea||$0 per test|
|Hepatitis B Core Antibody only||$8|
|Hepatitis B Surface Antibody||$5|
|Hepatitis B Surface Antigen||$6|
|Herpes Simplex I Blood Test||$3|
|Herpes Simplex II Blood Test||$3|
|Herpes Simplex Culture||$10|
|HIV Testing Blood Test||$0|
|Liver (Hepatic) Function||$4|
|Mumps (IgG) Titer||$9|
|Pap Smear (SurePath)||$22|
|TB Gold - Quantiferon||$30|
|Thyroid Stimulating Hormone (TSH)||$6|
|Chickenpox (Varicella) Titer||$4|
Lab processing fee: $10
|Hepatitis A||$65 per dose|
|Hepatitis B||$69 per dose|
|HPV - Gardasil||$273 per dose|
|Influenza (flu) - Seasonal Inactivated||$0 (2020-2021)|
|MMR (Measles, Mumps, and Rubella)||$108 per dose|
|Tetanus-diphtheria Pertussis (Tdap)||$30|
|Varicella (Chicken Pox)||$184 per dose|
|Cane, aluminum adjustable||$14|
|Health (Medical) Records - Personal Use||No charge|
|Health (Medical) Records - Insurance Subpoena||$15|
For students who have a hold on their registration and cannot register for classes:
California State University (CSU)-Sponsored Insurance Policy
After you purchase the CSU-sponsored policy, Wells Fargo Student Insurance Division will automatically notify the SF State Registrar’s Office to release your insurance hold with each purchase. Online purchases will generate a notice immediately. During peak or busiest periods, it may take the Registrar up to one working week to release your registration hold.
Make sure the Registrar can clear your hold in time for your priority registration date.
When buying the CSU-sponsored policy with Wells Fargo Student Insurance Division, make your purchase at least 5 business days before your payment deadline for online purchases, or 15 business days if sending the payment by mail.
Student Services Building 101
1600 Holloway Avenue
San Francisco, CA 94132
Phone: (415) 338-2350
Fax: (415) 338-0588
Login to MySFSU to see if your registration hold has cleared.
For billing inquiries, please contact the SHS Business Office