Financial Information

Billing Inquiries

For billing inquiries, please contact the SHS Business Office.

Email: shsbilling@sfsu.edu

Phone: 415-338-1251

Students enrolled in the following SF State programs do not pay a Student Health Fee [and] must pay $60 per general medical visit.

  • College of Extended Learning
  • Workshop Institute
  • ALI
  • Thesis (one semester past 899 class only)
  • Employee Fee Waiver students

Additional charges may occur for immunizations, laboratory tests, medications, and more.

All costs and charges are subject to change without notice. 

On-site Laboratory Tests

Lab Type Charge

All laboratory work performed at SHS as part of basic care, such as urinalysis, urine pregnancy test (UCG), rapid strep, monospot test, and occult (stool) blood test

No charge

 

Off-site Laboratory Tests

Lab Type Cost

Chlamydia

$0

Comprehensive Metabolic Panel

$5

Gonorrhea

$0

Hepatitis B Core Antibody only

$8

Hepatitis B Surface Antibody

$5

Hepatitis B Surface Antigen

$6

Herpes Simplex I Blood Test

$3

Herpes Simplex II Blood Test

$3

Herpes Simplex Culture

$10

HIV Testing Blood Test

$0

Lipid Panel

$8

Liver (Hepatic) Function

$4

Measles Titer

$3

Mumps (IgG) Titer

$9

Pap Smear (SurePath)

$22

Rubella Titer

$3

TB Gold - Quantiferon

$30

Thyroid Stimulating Hormone (TSH)

$6

Chickenpox (Varicella) Titer

$4

Lab processing fee: $10

All costs and charges are subject to change without notice. 

Vaccination Charges

Vaccine Type Cost

Hepatitis A

$95 per dose

Hepatitis B

$73 per dose

HPV - Gardasil

$306 per dose

Influenza (flu) - Seasonal Inactivated

$0

MMR (Measles, Mumps, and Rubella)

$120 per dose

TB Test

$30

Tetanus-diphtheria

$30

Tetanus-diphtheria Pertussis (Tdap)

$30

Varicella (Chicken Pox)

$202 per dose

All costs and charges are subject to change without notice. 

Miscellaneous Charges

Item Cost

Cane, aluminum adjustable

$14

Crutches

$20

Health (Medical) Records - Personal Use

No charge

Health (Medical) Records - Insurance Subpoena

$15

How to cancel your appointment

  • Cancel your appointment online via myHealth.
  • Call SHS at (415) 338-1251 and provide your First Name, Last Name, Student ID number, and the date and time of the appointment you wish to cancel.

 

No Show Fee

Students who do not cancel their appointment prior to their scheduled time will be charged a $20.00 No Show fee to their student account. Payments can be made directly to the Bursar’s office.

 

Petition Process

If you feel you have significant circumstances that would warrant a fee waiver, you are entitled to a petition process. To submit your petition, please email the SHS Business Office with the following information within 30 days of your missed appointment:

  • First Name, Last Name and Student ID #
  • Date of missed appointment and Explanation for Fee Waiver request
  • Send email to shsbilling@sfsu.edu directly from SFSU email address only.
  • Subject line: No Show Fee Petition

Petition requests will be processed within 5 business days upon receipt.

Insurance Holds

The Board of Trustees of the California State University (CSU) requires all matriculated, degree-seeking F-1 international students to have health insurance as a condition of registration and continued enrollment in the California State University system. 

How to Clear International Health Insurance Hold

You must clear the “International Health Insurance Hold” (if you receive one) before you can enroll in courses for an upcoming semester.  To clear the hold, you can purchase the insurance plan for the upcoming semester at http://www.4studenthealth.com/isfsu  or sign an international health insurance waiver (exceptions during COVID-19 pandemic)

Allow at least 2 business days (not including weekends) for the hold to be cleared.

  • Students on a government-sponsored scholarship which provides compatible insurance coverage as a part of the sponsorship should e-mail contact OIP at f1@sfsu.edu for instructions.
  • Students receiving insurance coverage through an employer-sponsored plan in the United States (i.e. receipt of insurance is a part of the U.S. employment compensation through your spouse) should contact Mr. Michael Beatty at SF State Enterprise Risk Management office at mbeatty@sfsu.edu for instructions to clear the insurance hold.  Please include your full-name and SF State ID in your e-mail.

 

MMR Immunization Holds

How to print out your immunization records if you have been immunized at Student Health Services:

    • Log in to myHealth
    • Click on “Immunizations” on the left side bar
    • You will see a list of all immunizations and vaccinations you got at SHS.
    • Click the “Show Details” checkbox
    •  Click “Print” in the upper right-hand corner
    • Upload a copy of your immunization records to MyHealth.

 

Financial Holds

If the financial hold on your account is because of charges at Student Health Services, we recommend the following:

  • Make sure the financial hold is, in fact, an SHS charge by logging onto myHealth (link) to check your billing statement.
  • To have your HOLD removed, you must first pay your overdue charges.
  • Pay online by logging into your SF State Gateway (link) or
  • Pay the charge in person at the Bursar’s Office and ask the teller to remove the hold.
  • If you need to dispute any charges owed at Student Health Services (SHS) or if there is a problem with your bill send an email to shsbilling@sfsu.edu