Financial Information

No Show Fee

Due to high patient demand and the limited availability of appointments, we have a $20 no-show fee. You must give advance notice to cancel an appointment or you will be charged the no-show fee.


Online Cancellation

Cancel your appointment online through myhealth.


Phone Cancellation

  • When the SHS is CLOSED, call 415-338-1251 Press #2 on the keypad.
  • Please leave a message stating your First Name, Last Name, Student ID number, and the date and time of the appointment you wish to cancel.
  • Your message will be date and time stamped.


No Show Fee Process

No shows for appointments will result in an automatic $20.00 bill to your Bursar’s account.  The charge will appear on your account the day after your missed appointment.


You may pay this charge at the Bursar Cashier’s.  No payments can be accepted at Student Health Services.


No Show Fee Petition Process

Petitions for a "No Show / Late Cancelation Fee Waiver” will only be approved for significant bona-fide reasons.


You have up to one month after your missed appointment to submit your “No Show / Late Cancelation Fee Waiver.”  Once submitted it may take up to a week for your waiver to be reviewed and processed.  If approved, a reply will be sent to your SF State email address.

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Student Charges

Students enrolled in the following SF State programs do not pay a Student Health Fee:

  • College of Extended Learning,
  • Workshop Institute,
  • ALI,
  • Thesis (one semester past 899 class only),and
  • Employee Fee Waiver students

must pay $60 per general medical visit and plus any additional charges for immunizations, laboratory tests, medications, etc

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Cost of Services

All costs and charges are subject to change without notice.


Basic Office Visit Charges
Type of Student Charge
Currently Enrolled Students No charge for medical visit
Continuing students may use SHS for 1 semester after last enrollment No charge for medical visit
Graduated students may ONLY use SHS for completion of course of treatment $60 per medical visit
College of Extended Learning (CEL), Workshop Institute, American Language Institute (ALI), Thesis (one semester past 699 class only), and Fee Waiver students $60 per medical visit

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Special Office Visit Charges (effective 9/9/2009)
Visit type Charge
Athletic Trainer Initial Visit $10
Athletic Trainer Follow-up Visit $5
Podiatry Initial Visit $60
Podiatry Follow-up Visit $45

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On-site Laboratory Tests
Lab Type Charge
All laboratory work performed at SHS as part of basic care, such as urinalysis, urine pregnancy test (UCG), rapid strep, monospot test, and occult (stool) blood test No charge

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Off-site Laboratory Tests (does not include lab processing fee)
Lab Type Cost
Chlamydia $40 per test or culture
Comprehensive Metabolic Panel $5
Gonorrhea $40 per test or culture
Hepatitis B Core Antibody only $8
Hepatitis B Surface Antibody $5
Hepatitis B Surface Antigen $6
Herpes Simplex I Blood Test $3
Herpes Simplex II Blood Test $3
Herpes Simplex Culture $10
HIV Testing Blood Test $8
Lipid Panel $8
Liver (Hepatic) Function $4
Measles Titer $18
Mumps (IgG) Titer $9
Pap Smear (SurePath) $22
Rubella Titer $12
T-Spot Blood Test $62
Thyroid Stimulating Hormone (TSH) $6
Chickenpox (Varicella) Titer $4

Lab processing fee: $10

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Vaccination (Shot) Charges
Vaccine (Shot) Type Cost
Hepatitis A (2 doses required) $59 per dose
Hepatitis B (3 doses required) $66 per dose
HPV - Gardasil (3 doses required) $235 per dose
Influenza (flu) - Seasonal Inactivated 2015-2016 $20
MMR (Measles, Mumps, and Rubella) $96
Meningococcal (Meningitis) $137
TB Skin Test $29
Tetanus-diphtheria $53
Tetanus-diphtheria Pertussis (Tdap) $60
Varicella (Chicken Pox) (2 doses required) $150 per dose

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Miscellaneous Charges
Item Cost
Cane, aluminum adjustable $14
Crutches $20
Health (Medical) Records - Personal Use $15
Health (Medical) Records - Insurance Subpoena No charge

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Registration Hold

For students who have a hold on their registration and cannot register for classes:


How to Clear Your Registration Hold

California State University (CSU)-Sponsored Insurance Policy

After you purchase the CSU-sponsored policy, Wells Fargo Student Insurance Division will automatically notify the SF State Registrar’s Office to release your insurance hold with each purchase. Online purchases will generate a notice immediately. During peak or busiest periods, it may take the Registrar up to one working week to release your registration hold.


Lead Time to Clear Insurance Hold

Make sure the Registrar can clear your hold in time for your priority registration date.


When buying the CSU-sponsored policy with Wells Fargo Student Insurance Division, make your purchase at least 5 business days before your payment deadline for online purchases, or 15 business days if sending the payment by mail.


Registrar Contact Information

Registrar's Office

Student Services Building 101

1600 Holloway Avenue

San Francisco, CA 94132

Phone: (415) 338-2350

Fax: (415) 338-0588

Login to MySFSU to see if your registration hold has cleared.

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Patient Assistance Program


Some pharmaceutical companies have programs that help with the cost of medicine. Our Referral Coordinator can help you apply for these programs.

Referral Hours by appointment only

  • Monday, Wednesday and Friday, 1:00 - 3:30 pm
  • Tuesday and Thursday, 9:30 - 11:15 am


Check in with the information desk when you arrive, and someone will take you to the Referral Coordinator's office.


Application Process

Important: All email communication will be sent to your SF State email address ( with the subject line, "Student Health Services Important Message". This email will provide you with a link to myHealth, where you can access your Student Health Services secure messages.  


When your application is sent to the pharmaceutical company, you will a secure message via myHealth. This message will let you know that your medicine will be mailed directly to the address you have listed above, or that the medicine will be delivered to Student Health Services. The pharmaceutical company chooses how to send the medicine.


If your medicine is sent to Student Health Services, you will receive a secure message via myHealth that tells you when and how to pick up your medicine.


Medication Refills

Read the information that is sent with your medicine about refills. It will tell you how and when to request refills.

  • Requesting medicine refills is your responsibility. Student Health Services will not send you reminders.
  • If you do not request your medication refills 3 - 4 weeks before you will run out of your medicine, you may not receive your medicine in time and will have to pay for your refills.

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