Update: SHS Phone Appointments


SHS Phone Appointments and Updates

5 quick facts about coronavirus

Can I get tested for COVID-19 at SHS?

What are the symptoms of the coronavirus?

When should I call my doctor?

Who is at higher risk for the virus?

How can I protect myself?

How can I help to protect others?

How does the coronavirus spread?


SHS Phone Appointments and Updates

Effective April 7  May 1, 2020

SHS currently suspended services include:
Lab, Pharmacy, X-ray, Immunization Clinic, Nutrition, Rehab Trainer.

SHS providers and nurses are available for phone appointments,
medication refill requests, and birth control refill requests

Please call 415-338-1251 to schedule.


HOURS for phone appointments:
Monday, Tuesday, Thursday, Friday

       9:00 am - 12 noon
       1:00 pm - 4:00 pm

CLOSED: 12-1 pm and Wednesday

Once you schedule these appts, please be available 15 minutes before and after the appt time.

All callers will be screened for Coronavirus symptoms. You will be asked if you:

  • Have a fever OR
  • Have a sore throat OR
  • Have a cough OR
  • Have difficulty breathing.


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Know the facts about coronavirus disease 2019 (COVID-19)


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Can I get tested for COVID-19 at SHS?

No, SHS is unable to provide testing for COVID-19 at this time.

Please check with your personal doctor or

 the following medical facilities:  UCSF, Zuckerberg SFGH, Kaiser


Watch for symptoms

Reported illnesses have ranged from mild symptoms to severe illness

and death for confirmed coronavirus disease 2019 (COVID-19) cases.

EZ checklist for monitoring your own symptoms

Use the EZ checklist to monitor your own symptoms. If you need to speak to a medical provider about your medical condition, this checklist will help you to accurately relay your symptoms and any changes in them throughout a 14-day cycle.

The following symptoms may appear 2-14 days after exposure:



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Call your doctor if you….

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Who is at Higher Risk?


Take steps to protect yourself

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Take steps to protect others

  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.

Clean and disinfect

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How the Corona Virus (COVID-19) spreads

COVID-19 is a new disease and we are still learning how it spreads,

the severity of illness it causes, and to what extent it may spread in the United States.

Person-to-person spread

Spread from contact with contaminated surfaces or objects

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