About Student Health Services

Student Health Services provides basic care for acute and chronic problems, promotes health awareness, educates students about preventive care, disease management and therapeutic choices, and helps students develop the skills to manage their own health.

 

Mission

The mission of SF State Student Health Services (SHS) is to provide accessible and cost-effective quality medical care for all registered students at SF State. SHS strives to work with students to enhance lifelong health and wellness, facilitate retention and graduation, and to reduce systematic health disparities related to human and cultural diversity.

 

By providing accessible quality health care services, SHS strives to create an environment for all students to learn the skills to manage their own health and become informed future health care consumers. 

 

The primary goal of the is to serve SF State students to the best of the Student Health Services' capabilities.

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Health Center Goals and Objectives

Goal 1: To respond to the acute medical and nursing needs of the student community.

Objectives:

  • To provide high quality outpatient medical services for the care of acute and subactue conditions, illnesses and injuries to all regulary enrolled California State University (CSU) students in a timely manner, as mandated by the CSU Policy of the Board of Trustees on Student Health Services E.O. 943 (herein after called the Trustee's Policy).
  • To provide contraceptive, gynecological, and sexually transmitted infection (STI) diagnostic and treatment services to students as mandated by the Trustee's Policy.
  • To provide programs for the prevention and control of communicable diseases.
  • To provide health assessment for early detection and prevention of disease and disability.

 

Goal 2: Health Outcomes

Objectives:

  • To encourage communication with students, and promote health access and minimize disparities in health outcomes for all students including international students, those living in the residence halls, and others with special health needs.

 

Goal 3: To provide additional health services without diverting staff or resources from the provision for basic health services for students.

Objectives:

  • To provide limited environmental health and safety and employee health services to San Francisco State University employees identified by Environmental Health and Occupational Safety (EHOS).
  • To provide first aid services to all sick or injured person on the campus during clinic hours.
  • To offer generic medical advice to faculty, staff , and administrators to facilitate health and safety.

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After Hours Care

For life-threatening emergencies:

  • On-campus, dial 8-2222
  • Off-campus, dial 911

 

24 Hour Emergency Services for Suicide Prevention

 

 

Free After Hours Nurse Advice for Registered Students

  • Call 415-338-1251 and press 1 for nurse advice.
  • Please DO NOT use this service to make or cancel appointments with Student Health Center, or for any other purpose other than receiving nurse advice regarding Urgent medical problem.
  • The Student Health Service is not financially responsible for any medical care that you obtain outside its facility.

 

iTriage

A website and app to check your symptoms and to find a local clinic and hospital.

 

Students with Health Insurance

For students WITH medical insurance coverage, check your policy to determine where your emergency medical services will be covered or call their customer service number with any questions

 

Students without Health Insurance

For students WITHOUT medical insurance, refer to the listing below for facilities with sliding scale payment plans.

 

San Francisco County

  • St. Luke's Hospital

   3555 Cesar Chavez Street

   San Francisco, CA 94110

   415-641-6625

  • St. Luke's Clinic

   1580 Valencia Street

   San Francisco, CA 94410

   415-641-6996

  • Haight Ashbury Free Clinic

   558 Clayton Street

   San Francisco, CA 94117

   415-746-1950

  • Women's Community Clinic

   2166 Hayes Street (Shrader & Cole)

   San Francisco, CA 94117

   415-379-7800

  • UCSF Medical Center

   505 Parnassus Avenue

   San Francisco, CA 94143

   415-353-1037

  • UCSF Screening Adult Urgent Care Clinic

  400 Parnassus Avenue 1st Floor

   San Francisco, CA 94143

   415-353-2602

  • San Francisco General Hospital

  1001 Potrero Avenue

   San Francisco, CA 94110

   415-206-8111

  • San Francisco General Urgent Care Clinic

  1001 Potrero Avenue 6th floor (6 M)

   San Francisco, CA 94110

   415-206-8052

  • St. Mary's Hospital

​   450 Stanyan Street

   San Francisco, CA 94117

   415-750-5700

  • Tom Waddell Clinic/Community Health Network

​   50 Lech Walesa (Ivy) Street

   San Francisco, CA 94102

   415-355-7400

 

San Mateo County

  • Seton Medical Center

  1900 Sullivan Avenue

   Daly City, CA 94015

   650-991-6455

  • Fair Oaks Family Health Center

​   2710 Middlefield Road

   Redwood City, CA 94063

   650-364-6010

  • Rotacare Free Clinic at Seton Medical Center

  1900 Sullivan Avenue

   Daly City, CA 94015

   650-991-6046

  • San Mateo County General Hospital

​   222 West 39th Street

   San Mateo, CA 94403

   650-573-2222

 

Alameda County

  • Alta Bates Hospital

​   2450 Ashby Avenue

   Berkeley, CA 94705

   510-204-1303

  • Highland Urgent Care Clinic

  1411 East 31st Street

   Oakland, CA 94602

   510-437-4340

  • Highland Hospital (Alameda County Medical Center)

​   1411 East 31st Street

   Oakland, CA 94602

   510-437-4800

  • Alta Bates/Summit Medical Center

  350 Hawthorne Avenue

   Oakland, CA 94602

   510-869-6600

 

Marin County

  • Marin General Hospital

  250 Bon Air Road

   Greenbrae, CA 94904

   415-925-7200

  • Marin Community Clinic

  250 Bon AIr Road

   Greenbrae, CA 94904

   415-448-1500

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Eligibility and Confidentiality

Eligibility

All regularly enrolled students (those students who pay the health fee) at any California State University campus are entitled to use any CSU Student Health Service for primary (basic) care whether or not they have health insurance. Proof of current enrollment (such as student ID or class schedule) must be shown prior to receiving service. Specialty services are available to San Francisco State University students only.

 

Confidentiality

Your Student Health Services medical records is confidential. Information will not be released without your consent except for legal subpoenas and for some communicable diseases, which by law must be reported to the Department of Public Health.

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Referrals

The Referral Coordinator provides information, support, advocacy and intervention for patients' health care concerns. The coordinator also works closely with patients and clinicians in providing appropriate and timely referrals and follow-up. You may call the referral hotline at (415) 405-4188. If you have insurance, please bring your card with you.

 

Referral Drop-In Hours - Student Health Services Front Office

  • Monday, 1:00 pm - 4:00 pm
  • Tuesday, 8:30 am - 11:30 am
  • Thursday, 8:30 am - 11:30 am

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People

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Patient Rights and Responsibilities

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Health Information Portability and Accountability Act

 

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Medical Records

To request medical records, please send via mail, fax or bring it to Student Health Services. All requests must be signed.

 

You may mail your request to:

  • Student Health Services

   Attn: Custodian of Records

   San Francisco State University

   Student Health Services

   1600 Holloway Avenue

   San Francisco, CA 94132

 

Or fax your request to:

  • (415) 405-2658

 

Your request must contain the following:

  • Full name
  • Your SFSU University ID number
  • Birthdate
  • Years you attended SFSU
  • Complete name, address, zip code of the doctor or clinic from which you are requesting your medical records be sent to or received from.
  • Be specific in what information you would like sent to or from the SHS
  • You may fax your request to (415) 405-2658
  • Process takes approximately 7 - 20 days business days.
  • If your release form is missing information, this will delay the process

 

You may pick up the Record Release Form at the Student Health Service during operational hours or it can be mailed upon request.

 

For general questions, please call the Custodian of Medical Records at (415) 338-1981.

 

For copies of your Immunization Records, if you received your immunizations at the Student Health Services, please login to myHealth to print out recent immunization records. Otherwise, contact the Custodian of Medical Records to request older immunization records.

 

There may be a fee for requesting for your medical records. Please speak directly to the Custodian of Medical Records. A $15 processing fee will be charged for personal use of records.

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Medication Refills

Prescriptions previously filled at Student Health Services Pharmacy WITH REFILLS remaining (refills are noted on the bottom left hand corner of your prescription label) and prescriptions that have not expired (less than 1 year from the date originally written) may be filled in several ways

  1. Students may request a refill online from the SHS website. Order Your SFSU Pharmacy Prescription Refills Online!
  2. Students may call the Pharmacy at (415) 338-1710 and follow the prompts. If your prescription has run out of refills, we will contact your healthcare provider for you.  Please allow extra time (48-72 hours) to process your request.  Your provider may either write a new prescription or may advise you to make an appointment.
  3. Students may come in person to the Pharmacy during business hours.

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Accessibility Statement

Accisibility Barriers

Not all PDF and Word documents are compliant.

 

Interim Access Solutions

Students with a disability can call a staff emmber at Student Health Services for assistance at (415) 338-1251.

 

Responsible for Changes

Student Health Services

 

Target Completion Date

July 31, 2015

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Contact Us

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