About Student Health Services

Student Health Services provides basic care for acute and chronic problems, promotes health awareness, educates students about preventive care, disease management and therapeutic choices, and helps students develop the skills to manage their own health.



The mission of SF State Student Health Services (SHS) is to provide accessible and cost-effective quality medical care for all registered students at SF State. SHS strives to work with students to enhance lifelong health and wellness, facilitate retention and graduation, and to reduce systematic health disparities related to human and cultural diversity.


By providing accessible quality health care services, SHS strives to create an environment for all students to learn the skills to manage their own health and become informed future health care consumers. 


The primary goal of the is to serve SF State students to the best of the Student Health Services' capabilities.

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Health Center Goals and Objectives

Goal 1: To respond to the acute medical and nursing needs of the student community.


  • To provide high quality outpatient medical services for the care of acute and subactue conditions, illnesses and injuries to all regularly enrolled California State University (CSU) students in a timely manner, as mandated by the CSU Policy of the Board of Trustees on Student Health Services E.O. 943 (herein after called the Trustee's Policy).
  • To provide contraceptive, gynecological, and sexually transmitted infection (STI) diagnostic and treatment services to students as mandated by the Trustee's Policy.
  • To provide programs for the prevention and control of communicable diseases.
  • To provide health assessment for early detection and prevention of disease and disability.


Goal 2: Health Outcomes


  • To encourage communication with students, and promote health access and minimize disparities in health outcomes for all students including international students, those living in the residence halls, and others with special health needs.


Goal 3: To provide additional health services without diverting staff or resources from the provision for basic health services for students.


  • To provide limited environmental health and safety and employee health services to San Francisco State University employees identified by Environmental Health and Occupational Safety (EHOS).
  • To provide first aid services to all sick or injured person on the campus during clinic hours.
  • To offer generic medical advice to faculty, staff , and administrators to facilitate health and safety.

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After Hours Care


After Hour Emergencies


After Hours Nurse Advice for Registered Students

Call 415-338-1251 and press 1 for nurse advice regarding your urgent medical problem.


You CANNOT use this service to


The Advice Nurse you speak with is not a Student Health Services (SHS) staff member and does not have access to your SHS medical records and can only give advice based on the information you provide. Make sure you give the advice nurse your:

  • Medical History;
  • Medicines that you are currently taking; and/or
  • Current symptoms.

The Advice Nurse will send a report of the advice given to you to SHS Nurse for follow-up.


Student Health Services is not financially responsible for any medical care that you obtain outside its facility.



A website and app to check your symptoms and to find a local clinic and hospital.


Students with Health Insurance

For students WITH medical insurance coverage, check your policy to determine where your emergency medical services will be covered or call their customer service number with any questions ( the number on the back of your insurance card).


Students without Health Insurance

For students WITHOUT medical insurance, refer to the listing below for facilities with sliding scale payment plans.


San Francisco County

Emergency Rooms

  • St. Luke's Hospital

     3555 Cesar Chavez Street

     San Francisco, CA 94110


  • St. Luke's Clinic

     1580 Valencia Street

     San Francisco, CA 94410


  • UCSF Medical Center

     505 Parnassus Avenue

     San Francisco, CA 94143


  • San Francisco General Hospital

     1001 Potrero Avenue

     San Francisco, CA 94110


  • St. Mary's Hospital

     450 Stanyan Street

     San Francisco, CA 94117



Urgent Care

  • Golden Gate Urgent Care (West Portal)

     199 W. Portal Avenue

     San Francisco, CA 94127


  • UCSF Screening Adult Urgent Care Clinic

     400 Parnassus Avenue, 1st Floor

     San Francisco, CA 94143


  • San Francisco General Urgent Care Clinic

     1001 Potrero Avenue, 6th Floor (6M)

     San Francisco, CA 94110



Community Clinics

  • St. Luke's Clinic

     1580 Valencia Street

     San Francisco, CA 94410


  • HealthRIGHT 360 Health Centers (formerly the Haight Ashbury Free CLinic)

     558 Clayton Street

     San Francisco, CA 94115

     Also located at 1735 Mission Street


  • Women's Community Clinic

     2166 Hayes Street (Shrader & Cole)

     San Francisco, CA 94117


  • Tom Waddell Clinic/Community Health Network

     50 Lech Walesa (Ivy) Street

     San Francisco, CA 94102


  • Tom Waddell Urban Health

     230 Golden Gate Avenue

     San Francisco, CA 94102



San Mateo County

Emercenty Rooms

  • Seton Medical Center

     1900 Sullivan Avenue

     Daly City, CA 94015


  • San Mateo County General Hospital

     222 West 39th Street

     San Mateo, CA 94403



Community Clinics

  • Fair Oaks Family Health Center

​     2710 Middlefield Road

     Redwood City, CA 94063


  • Rotacare Free Clinic at Seton Medical Center

    1900 Sullivan Avenue

     Daly City, CA 94015



Alameda County

Emergency Rooms

  • Alta Bates Hospital

​     2450 Ashby Avenue

     Berkeley, CA 94705


  • Highland Hospital (Alameda County Medical Center)

​     1411 East 31st Street

     Oakland, CA 94602


  • Alta Bates/Summit Medical Center

    350 Hawthorne Avenue

     Oakland, CA 94602



Urgent Care

  • Highland Urgent Care Clinic

    1411 East 31st Street

     Oakland, CA 94602




Marin County

Emergency Rooms

  • Marin General Hospital

    250 Bon Air Road

     Greenbrae, CA 94904



Community Clinic

  • Marin Community Clinic

    250 Bon AIr Road

     Greenbrae, CA 94904


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Eligibility and Confidentiality


All regularly enrolled students (those students who pay the health fee) at any California State University campus are entitled to use any CSU Student Health Service for primary (basic) care whether or not they have health insurance. Proof of current enrollment (such as student ID or class schedule) must be shown prior to receiving service. Specialty services are available to San Francisco State University students only.


Students who want to bee seen druing winter or summber break need to have been enrolled at SF State the previous semester.



Your Student Health Services medical records are confidential. Information will not be released without your consent except for legal subpoenas and for some communicable diseases, which by law must be reported to the Department of Public Health.

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The Referral Coordinator provides information, support, advocacy and intervention for patients' health care concerns. The coordinator also works closely with patients and clinicians in providing appropriate and timely referrals and follow-up. You may call the referral hotline at (415) 405-4188. If you have insurance, please bring your card with you.


Referral Drop-In Hours - Student Health Services Front Office

  • Monday, 1:00 pm - 4:00 pm
  • Tuesday, 8:30 am - 11:30 am
  • Thursday, 8:30 am - 11:30 am

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Patient Rights and Responsibilities


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Health Information Portability and Accountability Act


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Medical Records

To request medical records, please send via mail, fax or bring it to Student Health Services. All requests must be signed.


You may mail your request to:

  • Student Health Services

     Attn: Custodian of Records

     San Francisco State University

     Student Health Services

     1600 Holloway Avenue

     San Francisco, CA 94132


Or fax your request to:

  • (415) 405-2658


Your request must contain the following:

  • Full name
  • Your SF State University ID number
  • Birth date
  • Years you attended SF State
  • Complete name, address, zip code of the doctor or clinic from which you are requesting your medical records be sent to or received from.
  • Be specific in what information you would like sent to or from SHS
  • You may fax your request to (415) 405-2658
  • Process takes approximately 7 - 20 days business days.
  • If your release form is missing information, this will delay the process


You may pick up the Record Release Form at Student Health Services or it can be mailed and/or faxed upon request. Relsease forms are located at the information desk.


For general questions, please call the Custodian of Medical Records at (415) 338-7798.


For copies of your Immunization Records, if you received your immunizations at Student Health Services, please login to myHealth to print out recent immunization records. Otherwise, contact the Custodian of Medical Records to request older immunization records.


There may be a fee for requesting for your medical records. Please speak directly to the Custodian of Medical Records. A $15 processing fee will be charged for personal use of records.

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Medication Refills

Prescriptions previously filled at Student Health Services Pharmacy WITH REFILLS remaining (refills are noted on the bottom left hand corner of your prescription label) and prescriptions that have not expired (less than 1 year from the date originally written) may be filled in several ways

  1. Students may request a refill online from the SHS website. Order Your SFSU Pharmacy Prescription Refills Online!
  2. Students may call the Pharmacy at (415) 338-1710 and follow the prompts. If your prescription has run out of refills, we will contact your healthcare provider for you.  Please allow extra time (48-72 hours) to process your request.  Your provider may either write a new prescription or may advise you to make an appointment.
  3. Students may come in person to the Pharmacy during business hours.

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Accessibility Statement

Accessibility Barriers

Not all PDF and Word documents are compliant.


Interim Access Solutions

Students with a disability can call a staff member at Student Health Services for assistance at (415) 338-1251.


Responsible for Changes

Student Health Services


Target Completion Date

July 31, 2016

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Contact Us

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